Customer Story: SpaceFill helps Eric Bur cope with peak demand

Interview with Jérémy Leneutre, stock manager at Eric Bur

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For nearly 80 years, Eric Bur has been searching for authentic flavours. The company selects the best products to transform each meal and give it the taste of travel and discovery. Today, it offers more than 1,200 products that it distributes throughout France.


Issue

Coping with spikes in activity during the coronavirus crisis

For Eric Bur, as for many others, the impact of the VIDOC crisis on business was quickly felt. Thankfully, it was quite positive. Indeed, the retailer supplies thousands of supermarkets throughout France. At the time of containment, their numbers are exploding and the company is facing an unprecedented level of orders.

While this is good news in a difficult context, this increase in demand represents a real logistical challenge for Eric Bur. His warehouse is not sized for this level of inventory and he needs to quickly find a storage solution to absorb his logistic overflow.

That's when he contacts SpaceFill to help him expand his storage capacity.

Eric Bur offers more than 1200 references in France

Solution

Operate the best solution via our software platform

After collecting the customer's request, SpaceFill selects in a few hours the best logistics solution from its network of more than 3000 partners. The choice is made on an offer less than 30 minutes from its warehouse. "Proximity to our own facilities was crucial. We needed to be able to respond to restocking orders quickly between our two warehouses." Once the solution was validated, stock entries were made two days later, a feat when you consider that this kind of logistics project sometimes takes weeks.

But for Jérémy Leneutre, stock manager at Eric Bur, the value of SpaceFill does not only lie in its ability to find suitable storage space. Indeed, "what is often complicated with outsourcing is to be able to operate stocks with the partner," he explains. It is precisely to help him in this task that SpaceFill provides its unique platform for inventory management.

Indeed, if logistics outsourcing is a real guarantee of flexibility for logisticians, it is still often hindered by the operational and IT complexity that such a project represents. This is all the more true in times of emergency or instability. SpaceFill's ambition is to make the storage of goods as simple as the storage of data in the cloud, this requires a real technological leap forward, operated via our platform.

"What is often complicated with outsourcing is to be able to operate the stock with the partner" - Jérémy Leneutre

Results

A perfectly managed logistical overflow that allowed the company to meet a high demand.

One of SpaceFill's priorities is to help shippers make their supply chain more flexible. In a market still too marked by rigidity and growing instability, the latter represents a decisive competitive advantage that more and more logistics departments are looking for.

Indeed, in a context of urgency and uncertainty, Eric Bur was able to quickly adapt his storage capacities to a very strong increase in demand. Within a few days, the distributor was assured of having space available from the best partner, the operational and administrative support of SpaceFill and access to a unique software to operate inventory management in just a few clicks.

For Jérémy Leneutre, this first outsourcing experience is a success! He testifies as follows: "With SpaceFill, everything happens in one phone call. Fast, efficient and cordial".


Thanks to SpaceFill, the company frees itself from the constraints inherent to logistics outsourcing to focus on its core business: delivering exceptional products to its customers throughout France.

Find space for your goods

SpaceFill brings you the best storage solution close to your needs thanks to its network of 3000 logistic warehouses.

Problem? Question?
Contact us directly

01 88 24 12 12
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plg logo
postage-paid logo
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What is your storage requirement?

Thank you. We will contact you as soon as possible.
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Our resources

Discover how digital is transforming logistics

Find space for your goods

SpaceFill brings you the best storage solution close to your needs thanks to its network of 3000 logistic warehouses.

Problem? Question?
Contact us directly

01 88 24 12 12
pasquier logo
plg logo
postage-paid logo
ruby logo

What is your storage requirement?

Thank you. We will contact you as soon as possible.
Oops! Thank you for filling out the form